Features

Resident Retention at Risk webinar panelists

Webinar: Resident Retention at Risk — How to Prevent Quiet Leaving

by Sarah Daniels February 28, 2025

The Feb. 25 webinar “Resident Retention at Risk — How to Prevent Quiet Leaving,” sponsored by Opiniion, brought together industry experts to discuss the most pressing challenges in multifamily and student housing and their strategies to improve resident satisfaction and retention. This one-hour discussion explored key factors influencing move-outs, including communication gaps, maintenance concerns and lease renewal hesitations. Speakers shared insights on effective property management strategies, community-building initiatives and engagement tactics that drive resident loyalty. The session highlighted best practices for feedback collection, strategic development and the role of online …

February 28, 2025

Features Leasing & Marketing Operations

Owners Embrace Ancillary Income, Despite Risk

by Channing Hamilton February 24, 2025

In today’s market, rent increases are no longer enough for many multifamily owners and operators to successfully turn a profit at their properties. Ancillary income has always been part of the apartment revenue model. However, to overcome the challenges of increasing labor costs and the elevated cost of living, it has become more essential than ever for property managers to establish revenue streams beyond the monthly rental rate. “Ancillary income gives property owners a way to cover the costs of services or items provided to residents without raising the rent …

February 24, 2025

Town Square at Mark Center in Alexandria, Virginia

Features Finance Northeast Operations Washington, D.C.

MBA: Commercial, Multifamily Loan Volume to Increase 16 Percent in 2025

by Channing Hamilton February 12, 2025

WASHINGTON, D.C. — The Mortgage Bankers Association (MBA) is forecasting that total commercial and multifamily mortgage borrowing and lending will rise to $583 billion in 2025, which is a 16 percent increase from 2024’s estimated total of $503 billion. The Washington, D.C.-based organization made the announcement at its 2025 Commercial/Multifamily Finance Convention and Expo (CREF) event taking place in San Diego. Multifamily lending, which is calculated into the total figure, is expected to rise to $361 billion in 2025 — also a 16 percent increase from last year’s estimate of …

February 12, 2025

Features Leasing & Marketing Operations Texas

Corgan Study Finds Affordability is Top Priority for Renters, Offers Solutions for Landlords

by Channing Hamilton February 10, 2025

DALLAS — Affordability is more important to renters than location and amenities, according to a study from Hugo, the research team of Dallas-based architect Corgan. The Residency Reshaped report examined how renters’ priorities have shifted because of hybrid work trends, high costs of living and inflation. Researchers surveyed 1,480 renters in six Sun Belt markets: Atlanta, Austin, Dallas, Denver, Nashville and Phoenix. Residency Reshaped targeted renters between the ages of 25 and 45 who had leased for at least one year and who paid at least $1,500 per month in rent. The research team …

February 10, 2025

Union at River’s Edge in Des Moines, Iowa

Affordable Housing Development Features

Affordable Housing Creativity Born Out of Necessity

by Channing Hamilton February 7, 2025

Housing affordability continues to be a pressing issue across the country. According to the National Low Income Housing Coalition, the U.S. has a shortage of 7.3 million rental homes affordable and available to renters with extremely low incomes. There are 34 affordable and available rental homes for every 100 extremely low-income renter households, which are defined as households either at or below the federal poverty guideline or 30 percent of the area median income (AMI), whichever is higher. “The country is facing a severe shortage of high-quality affordable housing, with …

February 7, 2025

Features From the Magazines Operations

The Hidden Costs of Accessibility Oversights

by Channing Hamilton February 3, 2025

In the multifamily housing industry, accessibility compliance isn’t just about following regulations — it’s about protecting investments, ensuring equal access for all residents and mitigating risk. Yet many property owners find themselves facing costly retrofits and legal exposure due to what experts call “death by a thousand wrong answers.” Not getting any advice can be just as bad as getting a lot of wrong advice from unqualified sources. It is imperative that you receive guidance from experts who understand the nuances and overlap of different regulations. If you don’t, you …

February 3, 2025

Features From the Magazines Operations

Smart Tax Strategies Can Unlock Value in Your Multifamily Investment

by Channing Hamilton January 31, 2025

Owning multifamily real estate isn’t just about consistent rental income, it’s a powerful tool for building long-term wealth. But here’s what many investors miss: Your property could be a gold mine of untapped tax savings that can significantly boost cash flow. By using the right tax strategies, property owners can unlock thousands of dollars — sometimes millions — in deductions, freeing up capital that can be reinvested back into your portfolio for upgrades, new technologies, hiring staff and more. Two key strategies that can supercharge your savings are cost segregation …

January 31, 2025

Features Operations Technology

New RealPage App Provides One-Stop Shop for Renters, Landlords

by Channing Hamilton January 10, 2025

RealPage has a new app for residents called LOFT that’s designed to take the sting out of several operational pain points. The app comes on the heels of a survey of residents and property managers. The Richardson, Texas-based commercial real estate tech and data company queried more than 75 owners and operators to uncover which service objectives property managers were struggling to meet. The survey show that an overwhelming 97 percent of residents indicated they would be more likely to renew their lease if working with their property manager were as …

January 10, 2025

Aventine in Huntersville, North Carolina

Features Finance From the Magazines Investment Sales

Investors Hedge Their Bets in 2025 to Guard Against Possible Industry Turbulence

by Channing Hamilton January 6, 2025

The multifamily investment market has provided some mixed signals over the past year. There have been the ebbs and flows in the 10-year U.S. Treasury bond yield and interest rates, a moderating level of inflation (the Consumer Price Index rose 2.7 percent in November on an annual basis), and a hard-fought presidential election with Donald Trump emerging as the victor. Despite the volatility in the debt markets, the overall sentiment among investors remains positive. CoStar Group notes that multifamily transaction volume nationally rose 18 percent year over year in the …

January 6, 2025

Features Midwest Northeast Operations Southeast Texas Western

How Tech Upgrades are Expanding Access Control Solutions

by Channing Hamilton December 30, 2024

Security is a top priority in the multifamily industry. Monitoring and controlling access to a property protects owners and their residents from the impacts of violent crime, theft, vandalism and trespassing. The benefits of an effective security, monitoring and access system run deep. “Access control is not just about security,” says Roger Solomon, a senior associate at Trio Advisory Group. The company offers consulting services on access control, video surveillance and other technologies for commercial real estate properties. “Access control is also about ensuring convenience for residents and staff, enhancing …

December 30, 2024

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