Operations

Will Dallas Rents Make a Comeback This Year?

by Channing Hamilton March 10, 2025

There is a lot for a multifamily investor to like about Dallas. The metro area has benefitted from a steady influx of new companies and new jobs for the past decade, and there is no sign that this growth is letting up. In the past five years alone, Frontier Communications (2023), Caterpillar (2022), AECOM (2021) and CBRE (2020) have all moved their corporate headquarters to Dallas, and the area has become a major U.S. financial hub, second only to New York City and Chicago. JP Morgan Chase now has more …

March 10, 2025

Development News Northeast Operations Washington, D.C.

NMHC, NAA Send Letter to White House Urging Regulatory Reform to Improve Housing Affordability

by Channing Hamilton March 4, 2025

WASHINGTON, D.C. — The National Multifamily Housing Council (NMHC) and National Apartment Association (NAA) have sent a letter to the White House requesting a review of 32 federal programs, rules and regulations at 10 different agencies. NMHC and NAA stated that some existing regulations stray from their intended purposes, stifling innovation and hampering housing production. The purpose of the proposed review would be to increase housing supply, lower costs and improve housing affordability. “This past autumn, voters across the country made clear that lowering the cost of housing was a …

March 4, 2025

News Northeast Operations Washington, D.C.

HUD Could Terminate Half of All Staff Under Trump Administration’s Directive

by Channing Hamilton February 28, 2025

WASHINGTON, D.C. — The Trump administration is expected to terminate roughly half of all employees at the U.S. Department of Housing and Urban Development (HUD), according to a statement from the National Low Income Housing Coalition (NLIHC). In late January, the Trump administration directed all federal agencies to withhold federal assistance investments, including HUD funds such as grants and rental subsidies. After 48 hours, the administration rescinded its directive. President Trump signed an executive order on Feb. 11 implementing the Department of Government Efficiency (DOGE) workforce optimization initiative. The executive order …

February 28, 2025

Resident Retention at Risk webinar panelists

Features Industry Content Leasing & Marketing Midwest Northeast Operations Southeast Student Housing Technology Texas Western

Webinar: Resident Retention at Risk — How to Prevent Quiet Leaving

by Sarah Daniels February 28, 2025

The Feb. 25 webinar “Resident Retention at Risk — How to Prevent Quiet Leaving,” sponsored by Opiniion, brought together industry experts to discuss the most pressing challenges in multifamily and student housing and their strategies to improve resident satisfaction and retention. This one-hour discussion explored key factors influencing move-outs, including communication gaps, maintenance concerns and lease renewal hesitations. Speakers shared insights on effective property management strategies, community-building initiatives and engagement tactics that drive resident loyalty. The session highlighted best practices for feedback collection, strategic development and the role of online …

February 28, 2025

Features Leasing & Marketing Operations

Owners Embrace Ancillary Income, Despite Risk

by Channing Hamilton February 24, 2025

In today’s market, rent increases are no longer enough for many multifamily owners and operators to successfully turn a profit at their properties. Ancillary income has always been part of the apartment revenue model. However, to overcome the challenges of increasing labor costs and the elevated cost of living, it has become more essential than ever for property managers to establish revenue streams beyond the monthly rental rate. “Ancillary income gives property owners a way to cover the costs of services or items provided to residents without raising the rent …

February 24, 2025

Colorado News Operations People News Western

Sentral Appoints Bobbie Norris, Heather Hadden as Vice Presidents

by Channing Hamilton February 18, 2025

DENVER — Sentral, a Denver-based owner and operator, has hired Bobbie Norris to the role of vice president of client services. Norris will work with clients and Sentral’s operations team to streamline performance and ensure client satisfaction. Prior to joining Sentral, she held positions at Greystar and Camden Property Trust. Additionally, Sentral hired Heather Hadden as vice president of East Coast operations. She previously held vice president roles at South Oxford Management and Birchstone Residential.

February 18, 2025

Town Square at Mark Center in Alexandria, Virginia

Features Finance Northeast Operations Washington, D.C.

MBA: Commercial, Multifamily Loan Volume to Increase 16 Percent in 2025

by Channing Hamilton February 12, 2025

WASHINGTON, D.C. — The Mortgage Bankers Association (MBA) is forecasting that total commercial and multifamily mortgage borrowing and lending will rise to $583 billion in 2025, which is a 16 percent increase from 2024’s estimated total of $503 billion. The Washington, D.C.-based organization made the announcement at its 2025 Commercial/Multifamily Finance Convention and Expo (CREF) event taking place in San Diego. Multifamily lending, which is calculated into the total figure, is expected to rise to $361 billion in 2025 — also a 16 percent increase from last year’s estimate of …

February 12, 2025

Development Industry Voices Operations

How to Ease Billing and Compliance Headaches During Development

by Lynn Peisner February 11, 2025

Any number of issues can keep multifamily developers and owners awake at night. I’ve identified the following four top problem areas for developers when it comes to billing and compliance based on my experience working on new construction projects. The following tips can help minimize unnecessary delays, reduce staff frustration, avoid fines and lower costs all while allowing for a smooth transition into operations. 1. Deposits Setting up deposits for multifamily developments is a challenge that requires careful attention to details such as regulatory compliance, financial management and tenant relations. …

February 11, 2025

Features Leasing & Marketing Operations Texas

Corgan Study Finds Affordability is Top Priority for Renters, Offers Solutions for Landlords

by Channing Hamilton February 10, 2025

DALLAS — Affordability is more important to renters than location and amenities, according to a study from Hugo, the research team of Dallas-based architect Corgan. The Residency Reshaped report examined how renters’ priorities have shifted because of hybrid work trends, high costs of living and inflation. Researchers surveyed 1,480 renters in six Sun Belt markets: Atlanta, Austin, Dallas, Denver, Nashville and Phoenix. Residency Reshaped targeted renters between the ages of 25 and 45 who had leased for at least one year and who paid at least $1,500 per month in rent. The research team …

February 10, 2025

Features From the Magazines Operations

The Hidden Costs of Accessibility Oversights

by Channing Hamilton February 3, 2025

In the multifamily housing industry, accessibility compliance isn’t just about following regulations — it’s about protecting investments, ensuring equal access for all residents and mitigating risk. Yet many property owners find themselves facing costly retrofits and legal exposure due to what experts call “death by a thousand wrong answers.” Not getting any advice can be just as bad as getting a lot of wrong advice from unqualified sources. It is imperative that you receive guidance from experts who understand the nuances and overlap of different regulations. If you don’t, you …

February 3, 2025

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